Masters thesis, Universiti Utara Malaysia. Internet-based business-to-business B2B commerce is revolutionizing the way business is conducted between organizations. Business procurement has emerged as the key driver of this B2B revolution. Online procurement services, or eprocurement, that automate all or part of the requisition-to-settlement processes and the new strategic emphasis on the purchasing function has made eprocurement the hottest area of Internet commerce today. The procurement of goods and services is a source of frustration and costly inefficiency in many organizations due to continue relience on inefficient manual, paper-based processes.
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Universiti Utara Malaysia, the Eminent Management University
The main challenges for the higher education institutions are to ensure academic programs provided are market driven and sensitively able to respond to the changing need of various economic sectors. Thus, higher education needs to function as an effective institution. No doubt, the recent challenges require the key personnel to equip themselves with leadership quality in order to achieve organizational goals. Previous studies have shown that effective leadership was influenced by several factors such as emotional intelligence. Another significant issue in leadership is ethical behaviors.